Privacy Policy

We respect your privacy and protect your personal information.

This privacy policy explains how L.X Mitev, a writer and director based in Canada, collects, uses and discloses your personal information when you visit his website or use his services. By accessing and using this website or his services, you agree to be bound by this privacy policy. If you do not agree with this privacy policy, please do not use this website or his services.

What personal information do we collect?

Personal information is any information that can identify you as an individual or relate to an identifiable individual. We may collect personal information from you when you:

  • Request a quote for our writing services;

  • Fill out an intake form on our website;

  • Sign a contract with us for our writing services;

  • Pay us for our writing services;

  • Contact us by email, phone or other means;

  • Subscribe to our newsletter or other communications;

  • Provide us with feedback or testimonials;

The types of personal information we may collect include:

  • Your name, email address, phone number and other contact details;

  • Your payment information, such as credit card number, expiry date and billing address;

  • Your project details, such as concept, genre, format and budget;

  • Your preferences and interests related to our writing services;

We may also collect non-personal information from you when you visit our website, such as your IP address, browser type, operating system, referral source, pages viewed and duration of visit. We use cookies and similar technologies to collect this information and enhance your user experience. You can disable cookies in your browser settings but some features of our website may not work properly.

How do we use your personal information?

We use your personal information for the following purposes:

  • To provide you with our writing services and fulfill our contractual obligations;

  • To communicate with you about your project status, invoices, feedback and other matters related to our writing services;

  • To send you newsletters or other communications that you have subscribed to or that may be of interest to you;

  • To improve our website performance, content, design and functionality; To comply with legal requirements, regulations or requests from authorities; To protect our rights, property and safety and those of others; To enforce our terms of service, privacy policy or other agreements; To prevent fraud, abuse or illegal activities; To resolve disputes, claims or complaints;

How do we disclose your personal information?

We do not sell, rent or trade your personal information to any third parties without your consent.

We may disclose your personal information to third parties who help us provide our writing services, such as contractors, editors, artists, publishers or agents. We require these third parties to respect the confidentiality and security of your personal information and use it only for the purposes for which we disclose it to them. We may also disclose your personal information to third parties if we are required by law, regulation or legal process, such as a court order, subpoena or warrant; if we believe it is necessary to protect our rights, property or safety or those of others; if we are involved in a merger, acquisition, restructuring or sale of assets; or if we have obtained your consent.

How do we protect your personal information?

We take reasonable steps to protect your personal information from unauthorized access, use, disclosure or loss. We use physical, technical and administrative measures to safeguard your personal information, such as encryption, firewalls, passwords and restricted access. However, no method of transmission or storage is completely secure and we cannot guarantee the absolute security of your personal information.

How long do we keep your personal information?

We keep your personal information for as long as it is necessary for the purposes for which we collected it or as required by law. We may retain some of your personal information after you have terminated our writing services or stopped using our website if it is needed to comply with legal obligations, resolve disputes, enforce our agreements or protect our rights.

How can you access and control your personal information?

You have the right to access and control your personal information that we hold about you. You can request a copy of your personal information, correct any inaccuracies, update any outdated information, delete any unnecessary information or withdraw your consent to our use of your personal information at any time by contacting us at [email address] or [phone number]. We will respond to your request within a reasonable time and in accordance with applicable laws.

How do we handle children’s privacy?

Our website and writing services are not intended for children under the age of 13 and we do not knowingly collect any personal information from children under 13. If we become aware that a child under 13 has provided us with personal information without parental consent, we will delete such information from our records as soon as possible.

How do we update this privacy policy?

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting an updated version on our website with an effective date. Your continued use of our website or writing services after any changes are posted constitutes your acceptance of the revised privacy policy.

How can you contact us?

If you have any questions or concerns about this privacy policy or how we handle your personal information, please contact us at [email address] or [phone number]. We will do our best to address your issues and resolve them satisfactorily.